Terms and Conditions

Terms and Conditions - Tour Matrix

Complete the online registration form & submit

Please send us five high-resolution landscape images (no smaller than 1MB each) of the exterior view, features and inside of the property (JPEG format) via email to your consultant, as well as a short description best describing the facilities and general information regarding the property. Descriptions should not exceed a max of 130 words.

Settle the registration fee within seven working days from entry date and submit the proof of settled invoice.

The once-off annual registration fee started from USD 40 per hotel and may be increased depends upon the award category.

The update of official M/s.Tour Matrix marketing logo by the participating hotel on marketing material is compulsory. This will assist in generating votes during the annual voting process. It is compulsory to utilise marketing logos given to confirm that the property is an official participant. Once results are announced winner/finalist logos should also be implemented from the side of the hotel/spa.

Images and information that you send us will be used by us for any purpose, it will not be subject to confidential treatment and may be disclosed by us without further consent from participants.

M/s.Tour Matrix retain the right to disqualify entries.

Should there be any information changes on the side of the participating property, this should be emailed to your designated consultant to update the company profile. Should any information changes (e.g. Contacts, name changes, category changes) not be communicated with the M/s.Tour Matrix, we will not be held responsible for outdated information of profiles.

Authorised company representatives who submit entries will be our primary point of contact unless we are otherwise notified.

When a property re-registers from one year to another, existing images and descriptions of the property will be used unless we receive the updated version within seven days from entry date.

Registrations can be paid via Bank Transfer or Credit Card or PayPal account.

Registration invoice to be settled within the given timeframe.The full registration fee should reach the M/s.Tour Matrix account; thus, all relevant bank costs should be added, and provision should be made for any charges that may occur due to transferring of funds.

Proof of payment is required and should be emailed to accounts@jaexhibitions.com

All voting results are kept confidential and will not be shared with any participants.

During the voting period, if a hotel is caught using a bot to vote or using email addresses that are invalid, we will reserve the right to disqualify or give warning to the property using these methods as we see fit.

In case of any dispute, all legal matters are to be settled under Coimbatore jurisdiction only.

Disclaimer

Although we work very hard to provide you with the most current and accurate information on our website, we can’t and don’t warrant that everything you see on this Site is up-to-date, error-free or complete

Cancellation Policy

Registration fees are not refundable.

No cancellations will be accepted once entries have been successfully submitted.

The company will be held liable for payment of the once-off administration fee as well as any legal costs resulting from failure to pay. By submitting the administration form, the company agrees to participate officially in the M/s.Tour Matrix for one year.